Is your team bogged down with email support requests? Do you spend half your work day tracking people down to get approval on requests? Does your team answer the same support question 17 times a week? Do you have lots of great information about how to support your product, but it is totally decentralized? Are you using an old system that makes working together tough?
Join ServiceRocket to learn about real-world use cases of JIRA Service Desk that are changing the way IT desks and other teams deliver exceptional service. We'll hear from Greg Warner, a Senior Atlassian Technology Consultant and also a speaker at Summit Europe 2017.
We'll discuss important topics like what it takes to really implement JIRA Service Desk, change management and customer self service using a knowledge base.
Food and beverages will be served with plenty of time for questions and networking, so bring your colleagues!
This is a free event sponsored by ServiceRocket.