<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=344430429281371&amp;ev=PageView&amp;noscript=1">
Improving Adoption of
Collaboration Software

with narrow, high-value use cases
June 21st, 2017

Improve collaboration software adoption with narrow, high-value use cases

The problem with most collaboration software, especially enterprise social networks (ESNs) is that they are often seen as one more place to go to communicate with colleagues. Unless collaboration software is tightly integrated with work processes that people already perform, organizations will find it challenging to gain widespread adoption.

Workplace by Facebook is a communications platform designed to be tightly integrated with existing work tools and process.

Examples include:

  • Allow employees to make help desk requests in Workplace that automatically create JIRA issues (or in ServiceNow)
  •  Connect employee recognition that occurs in Workplace to your core HR system.
  • Use a safety check app in Work Chat to Alert and check the status of employees during an emergency, crisis, or event.

To name a few examples.

In this event, we will talk to industry leaders about the need to integrate specific use cases into collaboration software and specific examples.

Join us at the Cafe Rockettoria at ServiceRocket Sydney, for some networking and spirited conversation about how to gain widespread adoption of collaboration software with specific work use cases.


Frerk-Malte Feller, Strategic Partner Development Director at Facebook

Bill Cushard, Software Adoption and Workplace Consultant at ServiceRocket

Date: Wednesday, 21 June 2017

Time: 8:30am


  • 8:30 - 9:00 Arrive, Networking, Coffee and Breakfast
  • 9:00 - 10:30 Presentations, Discussion, and Q&A
  • 10:30 - 11:00 - Program close, more networking

Workplace_Partner_Singe-line_Lock-up_Grey Box_PNG-1.png

Speaker and Sponsors:




Wednesday, June 21st
8:30am - 11:00am


ServiceRocket Sydney
Level 3, 17-19 Alberta Street
Sydney, NSE, 2000


This is a free event sponsored by ServiceRocket.