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All Things Atlassian Cloud


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ServiceRocket helps you maximize the Atlassian Cloud Solutions to improve collaboration, team efficiency and support your business.

▶︎ Atlassian recently announced changes to their server and Data Center product lines. We are excited about these changes as they reflect the feedback from customers as well as significant innovation investment from Atlassian that will help them to sharpen their focus as a Cloud-first company. At ServiceRocket, we know that these changes may be difficult to navigate. We’ve got your back! We will help you through this transition period. Our resource page page will be updated regularly to help guide you through this journey.

▶︎ JUST LAUNCHED: Jira Service Management. Read the latest announcement on how advances in Atlassian's ITSM solution bring IT operations and development teams together to collaborate at high velocity and power digital enterprises. Jira Service Management represents the next generation of Jira Service Desk, with new features in addition to all the rich capabilities in JSD that over 25,000 customers already know and love.

Busted! 8 Myths About Moving Atlassian Cloud

We get it - it can be confusing to decide what's the right model for your business when persistent misperceptions exist about cloud environments, performance, security and more. But most of these myths are rooted in anxiety, rather than fact.

We're here to help you separate fact from fiction when it comes to hosting your Atlassian application in the cloud. In this whitepaper, we outline the truth behind some of the most common myths about cloud so you can figure out what deployment is best for your organization:

  • Security and compliance
  • Cloud performance
  • Cloud vs. server apps
  • Change management
  • Data management on cloud
  • Admin role and responsibilities
  • Customization
  • Enterprise scalability








Moving to Atlassian Cloud

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Jira and Confluence can be used to manage projects remotely and collaborate with your teams and customers more effectively.

In this webinar, Benjamin King (Atlassian) and Daniel Brum (ServiceRocket) discussed the benefits, best practices, and the end-to-end journey to the Atlassian Cloud.

View Webinar Recording

Provide Exceptional Customer Service with Jira Service Management

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Jira Service Management (previously JSD) comes equipped with everything IT and business teams need to deliver service, incident, change, problem management, and more without compromising on visibility, speed, or functionality.

Watch the recording of our latest webinar with Atlassian's Scott Goh-Davis to discover how your team
can benefit from using JSM.

Main speaker: Scott Goh-Davis, Sr Solutions Engineer at Atlassian

View Webinar Recording

The Unmatchable ROI of Atlassian Cloud
  • A clear analysis of the total cost of ownership of cloud vs. on-premise implementation of Atlassian applications
  • An analysis of why cloud implementations are 3.6 times less costly than on-premise (no matter how big enterprises may be)
  • The pitfalls and challenges in migrating to cloud and why this is fraught with risks

Download Whitepaper Now!


Thinking about moving to Cloud? Let's create an Account Plan that works for you.

License Concierge

We can help with all of your Atlassian licensing needs, including: co-terming, renewal management, several payment options, and multiple currencies.

Migration Services

Our experienced team of consultants will optimize your migration. We'll make sure that your priorities are our priorities and all your expectations are met. 

Cloud Support Program

ServiceRocket provides a team of administrators who proactively manage your system and are on call for your team.

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Atlassian Cloud Migration Center - Take advantage of a free extended cloud trial along with tools and guides for a successful cloud migration.

Atlassian Cloud Security & Compliance Information - Cloud platform and services roadmap. 

Atlassian Cloud Migration Documentation  These articles will take you through the key phases of your migration journey, so you'll be able to successfully plan and conduct your move.

Atlassian Free Training Catalog - Free tutorials and Skillbuilders.

Cloud Migration Business Value Calculator - Understand the hidden costs associated with your self-managed deployment, and how cloud can help you reduce IT overhead and improve productivity.

Great platforms like Workplace from Facebook and Atlassian Cloud, combined with an architecture that is people first can mean the difference between being able to have your teams backs or not. Read the story from our CEO, Rob Castaneda.

If you want keep up to date on the latest ServiceRocket solutions for Atlassian Jira, Confluence, Jira Service Desk plus more, then sign up for our newsletter. You can also be in the running to receive our ServiceRocket Atlassian Care Pack.

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Need techniques for how to use Jira and Confluence more effectively through better business and technical alignment? Check out our Workshop Guidebook.


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