Most of the hype surrounding messenger bots, chatbots, and other automated conversation interfaces has focused on marketing, selling, and servicing consumers in various way. Only recently has interest begun to climb in using chatbots to enhance the employee experience. Because enterprise bots is so now, there is not a lot of information out there about how organizations are using chatbots to get actual work done. This lack of information has inspired us to answer the question, "How are organizations using chatbots to enhance the employee experience?"
This webinar is designed to share the results of that survey and talk about how companies are thinking about chatbots today and what they are planning tomorrow.
In this webinar, we will cover:
As usual, in a ServiceRocket webinar, you may ask questions throughout the webinar to get just what you need out of the discussion.
This webinar was recorded on:
Date: Tuesday, October 17