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WEBINAR

Tools for Providing Legendary Support 

 

Tools and automations to optimize your IT Service Management via Atlassian softwares
 
Outstanding support helps companies stand out from the crowd. To provide timely and reliable customer support, many IT operations use automation. It helps streamline support processes and maximize work efficiency. Jira Service Desk (JSD) is a great example, which supports many automation rules.
re:solution is an Atlassian Gold Top Vendor for SAML Single Sign On Apps. They have thousands of active installs and millions of users. With JSD automation, only two employees are needed to provide legendary support (4.9 out of 5.0).
 
Join this best practice sharing webinar with re:solution to find out:
  • How to combine Atlassian toolkits to optimize customer experience at your support portal.
  • How to use Jira Service Desk to automate SLA, support case notification, update linked issue and close tickets
  • Examples of dealing with major incidents with Automation
  • Recommended apps for automation from Atlassian Marketplace

 

Speaker

Christian Resolution 

Christian Reichert

CEO and Founder

Re:Solution GmbH

 

 

See you there!

When? 

Date: Tuesday November 13th, 2018

Time: 10:00 am PT

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